LISTEN: It is no longer enough to survey your employees once a year through a generic employment survey. True employee engagement happens as the result of continuous listening, through a carefully designed programme that gathers and analyses qualitative feedback, not just statistics.

UNDERSTAND: We help your organisation analyse and interpret what your employees are telling you, for one part or all of your overall engagement strategy. We have a wealth of tools at our disposal to achieve this, from predictive analytics and segmentation to high impact reporting and best practice reviews.

PLAN: Engaging your employees doesn’t simply happen. You need a strategic, long-term plan that aligns everyone to the goals and values of your business. We work with you to design a tailored employee engagement strategy, encompassing action planning and target setting, that harnesses the full potential of your workforce to effectively reach your corporate objectives.

Our Approach

Many employee engagement specialists deliver pre-designed, ‘one size fits all’ programmes. We are different. By identifying your organisational goals and pinpointing where you want to be, we work backwards to design and deliver a forward-thinking, tailored employee engagement programme, completely fitted to the requirements of your business.

ENGAGEMENT BLUEPRINT: For every engagement programme we undertake, we deliver a unique ‘Engagement Blueprint’. Tailored to your organisation and the nuances of your employee groups, this blueprint is a strategic and tactical development plan that pinpoints the action required to increase engagement and drive organisational success. Your Engagement Blueprint allows you to measure employee engagement ROI on its own, and in relation to wider organisational data and KPIs.

GATHERING INSIGHT: We use survey solutions from a select number of best-of-breed technology partners to gather detailed employee engagement research data – providing the evidence on which we can create a targeted engagement programme for your organisation.

SMART ANALYTICS: We don’t drown you in data. Instead, we apply proven analytics techniques to identify and test your strategic priorities for engagement, segment employee groups, and pinpoint the key drivers that will achieve your desired goals.

ACTION PLANNING: We create and implement detailed action planning strategies that allow your managers to take decisive action to increase the engagement of their teams, based on clear data. We also work with senior teams to ensure they embed the strategic engagement plan across your organisation over the long term.

BEST PRACTICE: Your desired outcomes happen more quickly when best practices are embedded throughout your organisation. We help you identify what long-term best practice looks like – and implement this in a structured way across your business.

PEOPLE STRATEGY: Today’s employees want to engage with work in much the same way as they engage socially and personally. We help you implement and adjust engagement processes and channels to meet the needs and expectations of your workforce – and to suit the increasingly digital nature of all interactions.

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